Tell us about yourself.
I am a simple and straight forward person with my own principles. I am passionate about, learning and teaching. I strongly believe being positive improves efficiency, hence prefer to stay positive. My interests revolve around nature, agriculture, travel, history and science and technology. I love spending time with kids.
How did you get an opportunity to work at Kovai.co?
I relocated to Coimbatore after spending close to 7 years at Infosys, Mysore. From a huge Enterprise, I wanted to try my learnings at a Start-Up environment. I worked with a start-up at Coimbatore for 2 years helping them build their team from scratch. At some point, I wanted a change and started looking for other opportunities. One fine day, I received an interview call from Arunkumar. I grabbed that opportunity to become a part of the Kovai.co family.
What’s your role and what has been your favourite project or part of work?
I am the Product Consultant of Serverless360 at Kovai.co. My role involves representing my product at International conferences, Technical Communities and Knowledge Transfer forums, ensuring Customer success by understanding their challenges and suggesting the right solution offered by Serverless360 and Co-ordinating between the Engineering, Marketing, Sales and Support team of Serverless360.
My most favourite part of my work is the opportunity to network with influential people at the Microsoft Azure space which includes Microsoft team, Azure MVPs and Cloud Architects at huge Enterprises.
Give us some tips on being empathetic to customers.
Get into your customers’ shoes. Our intention should be to provide them with the right solution not to sell the product. Listen to their feedback. Get back on time. Value their time.
Tell us something we don’t know about you.
I love travelling (parked for now considering COVID-19). I and my son have got a long list to explore, however, execution depends on the leave plan of my husband who serves in the Indian Air Force. I am learning the secrets of self- sustained living, to be tried out after our retirement.
What’s your proudest moment in the company?
Though there are many proud moments, there is one that is very close to my heart. This happened in the very initial days of me taking up the role of Product Consultant of Serverless360.
How was your experience in the U.S during MS Ignite event?
MS Ignite is a massive event that attracts 14K+ attendees every year. It is a huge platform that brings together solution providers and solution seekers. Representing Serverless360 at such a conference was a great opportunity. I made the best use of the event by understanding the challenges involved in various business domains through interactions with Cloud architects from well-known brands across the world.
It was a great sense of accomplishment to meet our customers in person and get to know how Serverless360 helps their Operations and support team in restoring their business failure.
The discussions I could have with the Microsoft product team and with several Azure MVPs helped in discovering solutions to many technical challenges. I would summarize it as an exposure much required to build an Enterprise Standard product.
What’s your wish list for the company in the next 5 years?
I wish Kovai.co grows into a most successful multi-product company from Coimbatore. Being successful can be defined as an Organization with a healthy work culture, employee-friendly, delivering excellence through out-of-box solutions that transform business.
How do you define success and how has Kovai.co helped you in building a successful career?
To me, success means continuous development. In my association with Kovai.co, I had considerably enhanced my skills. I get ample opportunities to exhibit my talents and freedom to demonstrate.
I have a personal goal of firing myself from what I am doing every six months. I identify new responsibilities that add value to the business, for myself handing over what I currently hold to my team, scaling them up as well. Kovai.co encourages this culture and this indeed helps me building a successful career.
It is awesome to know Kovai.co provides opportunities for people to excel in their career with the motto #TogetherWeGrow
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