This Diwali was a memorable one for Kovai.co, as we acquired Floik—an AI-driven platform that enables interactive demos and step-by-step guides. This strategic acquisition was made with a clear purpose: to position Document360 as a leader in the product documentation and knowledge management space. We’re also thrilled to bring Floik’s engineering team of six, including its founder, Vidyasankar Krishnamurthy, onboard to help realize this vision.
Developed by a team within India-based B2C SaaS company Ping, Floik enables product education through interactive product demos, step-by-step guides, and explainer videos that can be made in minutes. With around 8,000 customers, the platform is well-suited to Document360’s goal of making documentation more engaging and accessible.
Why Floik?
Floik is known for its intuitive user experience and advanced functionality, helping teams communicate more effectively, organize their documentation with ease, and reduce friction in knowledge sharing. For us, acquiring Floik made strategic sense because it aligns perfectly with our product roadmap; instead of taking 12-18 months to build similar capabilities, we’ve gained a team and product already well-established in this space.
Saravana Kumar, CEO and founder of Kovai.co, says,
In the AI race, we need to be ahead of the curve to compete.
This acquisition will provide our customers with advanced tools that adapt to their evolving documentation needs.
Enhancing Document360 with Floik
Floik won’t be run as a standalone product; instead, its features will be deeply integrated into Document360, offering added value for our existing and new customers. Over the next six to nine months, Floik’s engineering team will collaborate with ours to merge their innovative features into Document360. We aim to roll out a beta version by the end of 2024 or early 2025, giving customers early access to these advanced capabilities.
Saravana Kumar says,
With this integration, Document360 will provide an unparalleled knowledge management experience for our customers.
Floik’s Core Use Cases
Once fully integrated, Floik will enrich Document360 with features that transform how users share and access knowledge. Some of the core use cases include:
- Interactive Knowledge Sharing: Floik turns static content into dynamic, engaging documentation that makes information easier to find, understand, and apply.
- Enhanced User Onboarding: Using Floik’s tools, teams can create onboarding experiences that help new members or customers quickly get up to speed with essential information.
- Streamlined Communication: With its user-friendly interface, Floik helps teams cut down on back-and-forth communication, simplifying how they access and share knowledge.
- Efficiency and Time Savings: Floik’s flexible approach to knowledge management saves time, allowing teams to focus on innovation rather than managing documentation.
The Road Ahead
As we continue to expand our offerings, we’re excited about the possibilities this acquisition brings to Document360. We believe that user adoption and experience will be elevated, setting Document360 apart in the documentation space.
We expect 2025 to mark a new chapter in Document360’s journey as a category leader in documentation and knowledge management.
Together, we grow.
